Last Updated: 22/05/2026
These Referral & Partner Programme Terms explain how Perkstar rewards customers and approved partners for referring new paying customers to Perkstar.
By joining or participating in the Perkstar Referral & Partner Programme, you agree to these terms.
1. Programme overview
Perkstar offers eligible referrers a commission for introducing new paying customers to Perkstar.
Unless otherwise agreed in writing, eligible referrers receive 50% commission for 12 months on the net subscription revenue received from each qualifying referred customer.
Some referrers may also become eligible for Perkstar Partner status and, where the required conditions are met, a lifetime commission extension that allows them to continue earning 50% commission beyond the first 12 months.
2. Who can join
To participate in the Referral & Partner Programme, you must:
Have an active Perkstar account.
Be on a paid Perkstar subscription, unless Perkstar approves otherwise in writing.
Be authorised to act on behalf of your business.
Provide accurate contact, payment, and tax information where required.
Follow these terms and any reasonable programme rules provided by Perkstar.
Perkstar may approve, reject, suspend, or remove any referrer or partner at its discretion.
3. Why partners must be Perkstar customers
We want partners to understand the product they are recommending.
For this reason, partners are generally required to maintain an active paid Perkstar subscription unless Perkstar approves otherwise in writing. This helps ensure partners understand how the platform works, can explain it properly to potential customers, and are recommending Perkstar from real product experience.
If a partner cancels their own Perkstar subscription, Perkstar may pause, remove, or review their Partner status and future commission eligibility.
4. Standard Referral Programme
The Standard Referral Programme is available to eligible Perkstar customers who refer new paying customers to Perkstar.
Standard referrers receive 50% commission for 12 months on each qualifying referred customer.
This commission is calculated from the net subscription revenue Perkstar receives from that referred customer.
Standard referral commission does not automatically include lifetime commission, Partner status, reseller rights, exclusive territories, or any right to represent Perkstar as an official partner unless Perkstar confirms this in writing.
5. What counts as a qualifying referral
A referral becomes a qualifying referral when:
The referred customer is new to Perkstar.
The referred customer signs up using your referral link, referral code, partner introduction, or another approved tracking method.
The referred customer starts a paid Perkstar subscription.
The referred customer's payment is successfully received by Perkstar.
The payment is not refunded, disputed, charged back, cancelled, or identified as fraudulent.
The referral is attributed to you under these terms.
Free trials, free accounts, test accounts, unpaid accounts, duplicate accounts, self-referrals, and accounts created to manipulate the programme do not qualify for commission.
Perkstar has the final decision on whether a referral qualifies.
6. Referral tracking, attribution, and attribution window
Referral commission is only payable where Perkstar can verify that the referred customer was attributed to you through an approved referral link, referral code, partner introduction, or written approval from Perkstar.
Unless Perkstar agrees otherwise in writing, Perkstar uses a first valid referral attribution model.
This means the first eligible referrer or partner to introduce a new customer to Perkstar through an approved referral method will be treated as the attributed referrer, provided the customer becomes a paying Perkstar customer within the attribution window.
The standard attribution window is 90 days from the date of the first valid referral click, code use, partner introduction, or other approved referral record.
If the referred customer does not become a paying Perkstar customer within 90 days, the attribution may expire. If the customer later signs up after the attribution window has expired, Perkstar may treat the customer as unattributed or attribute the customer to a later valid referral, at Perkstar's discretion.
Referral commission will not be paid for:
Existing Perkstar customers.
Existing Perkstar accounts.
Existing Perkstar free trial users.
Existing Perkstar leads already in discussion with Perkstar.
Customers already recorded in Perkstar's CRM, sales pipeline, waitlist, support system, or account records before your referral.
Customers already referred by another referrer or partner within an active attribution window.
Customers who sign up without using your approved referral link, referral code, partner introduction, or written referral approval.
Customers Perkstar cannot lawfully, safely, or reasonably serve.
If more than one referrer claims the same customer, Perkstar will decide attribution based on its records, tracking data, customer history, referral timestamps, CRM records, payment data, and any other relevant information.
Perkstar's decision on referral attribution is final.
7. Commission rate
For standard referrals, commission is paid at 50% of net subscription revenue for the first 12 months of the referred customer's paid subscription.
"Net subscription revenue" means the subscription revenue actually received and retained by Perkstar after deducting all applicable taxes, fees, adjustments, and charges.
This may include, but is not limited to:
UK VAT charged to UK customers.
VAT, sales tax, GST, or any similar tax that Perkstar is required to collect, pay, or account for in any country.
Refunds, chargebacks, credits, failed payments, discounts, or promotional reductions.
Stripe fees, PayPal fees, card processing fees, bank transfer fees, currency conversion fees, or any other payment processing charges.
Third-party platform fees or transaction costs connected to the customer payment.
Any other amounts not retained by Perkstar as subscription revenue.
For example, if a UK customer pays a subscription fee that includes VAT, the VAT amount will be removed before referral commission is calculated.
Commission is calculated only on the amount Perkstar actually retains as eligible subscription revenue after deductions.
Unless Perkstar confirms otherwise in writing, commission only applies to Perkstar software subscription fees.
Commission does not apply to setup fees, done-for-you services, hardware, SMS credits, custom development, transaction fees, integrations, third-party services, one-off charges, or any non-subscription revenue unless Perkstar agrees otherwise in writing.
8. Monthly subscription referrals
If a referred customer pays monthly, commission is calculated based on the monthly net subscription revenue Perkstar receives and retains from that customer.
If the customer misses a payment, cancels, downgrades, receives a refund, has their payment reversed, or becomes ineligible, commission for that period may be reduced, delayed, or cancelled.
9. Annual subscription referrals
If a referred customer pays annually, commission is still calculated on a monthly basis.
You will not receive the full annual commission upfront.
Instead, Perkstar will spread the eligible annual subscription revenue across the customer's annual subscription period and calculate commission monthly.
For example, if a referred customer pays for a 12-month annual plan, the eligible commission will be divided across 12 monthly commission periods.
If the referred customer cancels, receives a refund, disputes the payment, downgrades, or otherwise becomes ineligible, future commission may be reduced, paused, or cancelled.
10. Payout schedule
Referral and partner commissions are calculated monthly.
Payouts are made on or around the 28th of each month, provided your available commission balance has reached the minimum payout threshold and your account remains eligible.
The monthly payout period closes at 11:59pm UK time on the 27th of each month.
Any qualifying customer payments received on or after the 28th will be included in the next eligible payout cycle.
For example, if a referred customer pays on the 29th, the commission from that payment will not be paid in the same month. It will be added to your next eligible commission statement and paid in the following payout cycle, provided it qualifies.
If a customer payment is made on the 28th after Perkstar has already processed that month's payouts, the commission from that payment will be included in the next eligible payout cycle.
If the 28th falls on a weekend, bank holiday, or non-working day, payouts may be processed on the next available working day.
Perkstar may delay a payout if a payment is pending, under review, refunded, disputed, charged back, or suspected of being connected to fraud, abuse, or manipulation.
11. Minimum payout threshold
The minimum payout threshold is £50.
If your available commission balance is below £50, the balance will roll over to the next month until the threshold is reached.
Commission is not lost simply because it is below the payout threshold, provided your account remains active, eligible, and compliant with these terms.
Perkstar may change the minimum payout threshold in the future if payment costs, banking rules, PayPal fees, international transfer costs, or programme operations require it.
12. Unclaimed commission and expiry
You are responsible for keeping your payout details accurate and up to date.
If commission cannot be paid because your payment details are missing, incorrect, incomplete, or you do not respond to Perkstar's reasonable requests for payout information, the unpaid commission may remain pending for a limited period.
Where legally permitted, any commission balance that remains unpaid, unclaimed, or below the payout threshold for 12 months may expire and be forfeited.
Perkstar may also cancel unpaid commission if:
Your account is closed.
Your Perkstar subscription is cancelled.
You are removed from the programme.
You breach these terms.
The commission relates to fraud, abuse, manipulation, chargebacks, refunds, or ineligible referrals.
You fail to provide required tax, identity, or payment information within a reasonable time.
Expired or forfeited commission will no longer be payable.
13. Payout methods
Payouts may be made by PayPal or bank transfer, depending on your country, payment method availability, and Perkstar's approval.
Perkstar may withhold or delay payouts where:
Payment information is missing or incorrect.
Tax information is required but has not been provided.
A customer payment is still pending, disputed, refunded, or under review.
Fraud, abuse, manipulation, or suspicious activity is suspected.
The payout amount is below the minimum payout threshold.
Perkstar needs to verify referral activity before releasing payment.
Any PayPal fees, bank fees, currency conversion fees, or receiving fees may be deducted from or be the responsibility of the referrer.
14. Taxes and invoices
You are responsible for declaring and paying any tax due on commission you receive.
Perkstar calculates referral commission after deducting VAT, sales tax, GST, or similar taxes that Perkstar is required to collect, pay, or account for.
Commission amounts are treated as inclusive of any taxes, duties, or charges payable by the referrer unless Perkstar agrees otherwise in writing.
If you are VAT registered, tax registered, or required to charge VAT or any similar tax on your services, you must notify Perkstar and provide valid tax invoices where required.
Perkstar is not required to pay additional VAT, tax, duties, charges, or fees on top of the commission amount unless agreed in writing.
Perkstar may request tax, identity, or invoice details before making payouts.
15. Self-billing and commission statements
Perkstar may operate self-billing for referral and partner commission payments where appropriate.
If self-billing is used, you agree that Perkstar may issue self-billed invoices, commission statements, or payment records on your behalf for commission earned under the Referral & Partner Programme.
You agree not to issue separate invoices for the same commission payments covered by a Perkstar self-billed invoice or commission statement, unless Perkstar asks you to do so or agrees otherwise in writing.
You are responsible for ensuring your tax, VAT, business, and payment details are accurate and up to date.
If you are VAT registered, you must tell Perkstar your VAT registration number and notify Perkstar immediately if your VAT registration status changes, your VAT number changes, or your business details change.
Perkstar may require you to accept a separate self-billing agreement before making payments through self-billing.
Perkstar may withhold or delay payouts if required tax, VAT, identity, invoice, or self-billing information has not been provided.
16. Partner status
Referrers may become eligible for Perkstar Partner status after reaching at least 10 active paying referred customers.
Partner status is not automatic. Perkstar may review the quality, activity, payment history, and retention of the referred customers before approving a referrer as a partner.
Partner status may give approved partners access to:
Recognition as an approved Perkstar Partner.
Partner resources, sales materials, and product information.
A custom referral link or referral code.
Priority support for referral and programme-related questions.
Early updates about relevant product changes.
The opportunity to qualify for lifetime commission extension.
Additional partner benefits introduced by Perkstar from time to time.
Partner status does not make you an employee, agent, reseller, franchisee, joint venture partner, legal representative, or owner of any Perkstar customer relationship.
You may not describe yourself as an official Perkstar Partner unless Perkstar has approved your Partner status.
17. Lifetime commission extension
Lifetime commission extension is a premium benefit available only to eligible approved partners who meet and maintain Perkstar's lifetime commission requirements.
Partner status makes you eligible to qualify for lifetime commission extension, but lifetime commission extension is not automatic.
To qualify for lifetime commission extension, partners must maintain an active paid Perkstar subscription unless Perkstar approves otherwise in writing.
Partners must also meet and maintain one of the following requirements for a minimum of 3 consecutive months:
Maintain at least 25 active paying referred businesses; or
Generate at least £1,000 per month in qualifying net subscription revenue from active paying referred businesses.
"Active paying referred businesses" means referred businesses who have an active paid Perkstar subscription, are not in a free trial, are not overdue, have not cancelled, and are not subject to refund, chargeback, dispute, fraud review, sanctions review, or other eligibility review.
For the avoidance of doubt, referred businesses only count towards Partner status, lifetime commission extension, and qualifying revenue while they remain active paying Perkstar customers. If a referred business cancels, fails to pay, downgrades to a free plan, receives a refund, or is otherwise no longer an active paying customer, that business will stop counting towards the relevant threshold from the date it becomes ineligible.
"Qualifying net subscription revenue" means eligible subscription revenue actually received and retained by Perkstar from active paying referred businesses after deductions, including VAT, taxes, fees, refunds, discounts, chargebacks, payment processing fees, and any other non-retained amounts.
Lifetime commission extension allows eligible approved partners to continue earning 50% commission beyond the first 12 months on qualifying referred businesses while they continue to meet the programme requirements.
Perkstar may review customer quality, payment history, chargeback levels, refund levels, customer activity, customer retention, and partner conduct before approving lifetime commission extension.
Perkstar has the final decision on whether lifetime commission extension is approved.
18. Lifetime commission review and measurement
Lifetime commission extension is reviewed using Perkstar's records, including active customer count, qualifying net subscription revenue, payment status, refund status, chargeback status, customer activity, and partner compliance.
Perkstar may measure lifetime commission eligibility on a monthly review basis rather than minute-by-minute or day-by-day.
Short-term payment delays, failed payment retries, or temporary account issues may be considered under the grace period rules, but they do not guarantee continued lifetime commission extension.
Partners are encouraged to maintain a reasonable buffer above the lifetime commission threshold. The threshold is the minimum requirement, not a guaranteed safe level.
19. What happens if a partner drops below the lifetime requirements
If a partner no longer meets the lifetime commission extension requirements, they lose the lifetime commission extension only.
They do not automatically lose standard 12-month referral commission on referred customers who are still within their initial 12-month commission period.
This means:
Referred customers still inside their first 12 months may continue to generate standard referral commission, provided they remain qualifying paying customers.
Referred customers who are beyond their first 12 months will no longer generate commission unless the partner still qualifies for lifetime commission extension.
The partner may fall back to standard referral commission until they qualify again for lifetime commission extension.
Perkstar may review whether lifetime commission extension should be reinstated if the partner later meets the lifetime requirements again.
For example, if a partner qualifies for lifetime commission extension and later drops below 25 active paying referred businesses, they lose lifetime commission extension on mature customers who are already outside their initial 12-month period. However, any newer referred customers still within their first 12 months may continue paying standard commission until that 12-month window ends, provided they remain qualifying customers.
If a partner loses lifetime commission extension and later meets the lifetime requirements again, Perkstar may require the partner to complete a new 3-month qualification period before lifetime commission extension is reinstated.
Reinstatement is not guaranteed unless confirmed by Perkstar in writing.
20. Grace period for lifetime commission extension
Perkstar may provide a grace period of up to 30 days if an approved lifetime commission partner temporarily falls below the lifetime commission extension requirements.
The grace period is designed to cover short-term issues such as customer payment delays, failed payments, temporary account interruptions, or normal customer churn.
During the grace period, the partner may have the opportunity to return to the required threshold before their lifetime commission extension is removed.
The grace period only applies to partners who have already qualified for lifetime commission extension. It does not apply during the initial qualification period. To qualify for lifetime commission extension for the first time, partners must meet the required threshold for 3 consecutive months.
Unless Perkstar agrees otherwise in writing, a partner may only receive one automatic grace period in any rolling 12-month period.
Perkstar may, at its discretion, provide an additional grace period where the drop below the requirement appears to be temporary, genuine, and not connected to fraud, abuse, manipulation, poor-quality referrals, excessive refunds, excessive chargebacks, or breach of these terms.
The grace period does not apply where the drop below the requirement is caused by fraud, abuse, manipulation, refunds, chargebacks, customer disputes, compliance issues, misleading marketing, cancellation of the partner's own Perkstar subscription, or breach of these terms.
If the partner returns to the required threshold within the grace period, their lifetime commission extension may continue.
If the partner does not return to the required threshold within the grace period, their lifetime commission extension may be removed, and they may fall back to standard 12-month referral commission.
Perkstar has the final decision on whether a grace period applies.
21. Affiliate disclosure
When promoting Perkstar, you must clearly disclose that you may earn commission from referrals.
Any content, message, post, website, email, video, or other promotion that includes your referral link, referral code, or any commission-based recommendation must make the commercial relationship clear.
You must not present yourself as a neutral customer, independent reviewer, or ordinary user if you are promoting Perkstar in order to earn commission.
Examples of acceptable wording may include:
"I may earn commission if you sign up through my link."
"Perkstar Partner link."
"Affiliate link — I may receive commission."
You are responsible for ensuring your promotions comply with applicable advertising rules, platform rules, and disclosure requirements.
22. Marketing compliance
You must comply with all applicable marketing, privacy, advertising, and anti-spam laws when promoting Perkstar.
You must not send unlawful cold emails, text messages, WhatsApp messages, automated messages, direct messages, or marketing calls.
You are responsible for ensuring you have the required permission, consent, lawful basis, or right to contact any person or business you promote Perkstar to.
Perkstar may suspend or remove any referrer or partner if their marketing activity causes complaints, spam reports, platform restrictions, reputational harm, or legal risk to Perkstar.
23. Brand and promotion rules
When promoting Perkstar, you must be honest, accurate, and professional.
You must not:
Make promises Perkstar has not approved.
Guarantee customer results, revenue, or business growth.
Misrepresent Perkstar's features, pricing, or availability.
Present yourself as an employee, director, or official representative of Perkstar unless agreed in writing.
Use Perkstar's name, logo, website, or materials in a misleading way.
Run paid advertising using Perkstar's brand name or confusingly similar terms without written permission.
Send unlawful marketing messages or contact people without the required consent.
Use spam, cold outreach, or automated messaging in a way that could damage Perkstar's brand or reputation.
You are responsible for making sure your marketing activity follows applicable laws and platform rules.
24. No unauthorised incentives
You must not offer cash incentives, rebates, misleading discounts, gifts, rewards, or other benefits to encourage sign-ups unless Perkstar has approved this in writing.
You must not create the impression that Perkstar has approved a discount, offer, promotion, or incentive unless Perkstar has confirmed it.
Perkstar may cancel commission for referrals generated through unauthorised incentives, misleading offers, or promotions that damage customer quality or create churn risk.
25. No sub-affiliates or sub-partners
You may not appoint sub-affiliates, sub-partners, agents, resellers, sales representatives, or third parties to promote Perkstar under your referral account without Perkstar's written approval.
You may not create your own referral, affiliate, reseller, or partner programme using Perkstar's name, brand, platform, or commission structure unless Perkstar has approved this in writing.
Perkstar may cancel commission generated through unauthorised sub-affiliates, sub-partners, agents, or third parties.
26. Fraud, abuse, and manipulation
Perkstar may immediately suspend or terminate your participation in the programme if we believe you have abused, manipulated, or attempted to manipulate the programme.
This includes, but is not limited to:
Creating fake accounts.
Referring yourself or businesses you control without approval.
Encouraging customers to cancel and rejoin to trigger commission.
Misleading customers about Perkstar, pricing, features, or results.
Making false earnings claims.
Using spam, bots, scraping, fake leads, or automated sign-ups.
Using unauthorised discounts, incentives, or promises.
Bidding on Perkstar brand terms in paid ads without approval.
Pretending to be employed by Perkstar.
Misusing Perkstar branding, assets, or customer data.
Referring customers who have no genuine intention of using Perkstar.
Creating accounts mainly to unlock Partner status or lifetime commission extension.
Asking existing Perkstar customers to cancel and sign up again through your referral link.
Attempting to split, duplicate, transfer, or manipulate customer accounts to increase commission.
Using misleading claims about income, revenue, results, features, pricing, or customer success.
If fraud, abuse, manipulation, or breach of these terms is found, Perkstar may cancel unpaid commission, recover previously paid commission, remove referrals, close accounts, and terminate programme access.
27. Chargebacks, refunds, and customer disputes
Commission is only payable on revenue that Perkstar successfully receives and retains.
If a referred customer receives a refund, raises a chargeback, disputes a payment, or has a payment reversed, Perkstar may reduce, cancel, withhold, or recover the related commission.
If commission has already been paid on a payment that is later refunded, charged back, disputed, or reversed, Perkstar may deduct the overpaid amount from future commission payouts or request repayment.
If refunds, chargebacks, disputes, overpayments, or corrections create a negative commission balance, Perkstar may offset that negative balance against future commission before making further payouts.
If a referrer or partner generates an unusually high level of chargebacks, refunds, complaints, failed payments, or payment disputes, Perkstar may review, suspend, or terminate their participation in the programme.
28. Compliance, sanctions, and prohibited customers
Commission is not payable for customers Perkstar cannot lawfully, safely, or reasonably serve.
This may include customers rejected or removed due to:
Sanctions checks.
Fraud checks.
Payment risk.
Prohibited business activity.
Breach of Perkstar's acceptable use policies.
Breach of Perkstar's customer terms.
Legal, regulatory, or compliance concerns.
False, misleading, incomplete, or unverifiable customer information.
Perkstar may cancel, withhold, or recover commission connected to any customer that is rejected, suspended, removed, or refunded for compliance reasons.
29. Customer ownership and relationship
Referred customers are Perkstar customers.
The customer's subscription, billing, support, cancellation, and account relationship is managed by Perkstar.
Commission does not give you ownership of the customer account, customer data, subscription, contract, or billing relationship.
Customers are free to cancel, downgrade, pause, or change their subscription at any time in line with Perkstar's customer terms.
30. Confidentiality and data
You must keep any non-public Perkstar information confidential.
You must not collect, use, sell, share, or store customer data unlawfully. If you collect leads or customer information before referring them to Perkstar, you are responsible for getting any required consent and complying with applicable privacy and marketing laws.
Perkstar will not share customer data with referrers or partners unless permitted by law and approved by Perkstar.
31. Changes to the programme
Perkstar may change, pause, or end the Referral & Partner Programme at any time.
This may include changes to commission rates, eligibility rules, payout methods, payout timing, payout thresholds, lifetime commission rules, Partner status benefits, or qualifying customer requirements.
Where possible, Perkstar will give reasonable notice of material changes. However, Perkstar may make immediate changes where required for legal, tax, operational, fraud prevention, compliance, or business reasons.
32. Partner-initiated termination
A referrer or partner may stop participating in the Referral & Partner Programme by giving Perkstar written notice.
If you terminate your participation, cancel your Perkstar account, cancel your paid Perkstar subscription, or otherwise stop being eligible, you will not earn commission on new referrals after the termination date.
Commission already earned before the termination date may remain payable, provided it is valid, above the minimum payout threshold, not expired, and not connected to fraud, abuse, refund, chargeback, dispute, breach, or ineligible referral activity.
Unless Perkstar agrees otherwise in writing, no further commission will accrue after your participation ends, including standard referral commission, Partner status benefits, or lifetime commission extension.
Termination of your participation does not remove any obligation to repay overpaid commission, refunded commission, chargeback-related commission, or commission paid in error.
33. Termination by Perkstar
Perkstar may suspend or terminate your participation in the programme if:
You breach these terms.
You stop being eligible.
You cancel your Perkstar account.
You no longer have an active paid Perkstar subscription.
You engage in fraud, abuse, spam, or misleading activity.
Your referrals create unusual levels of refunds, chargebacks, complaints, or disputes.
Your marketing activity creates legal, regulatory, platform, or reputational risk.
Perkstar reasonably believes continued participation could harm the business, brand, customers, or platform.
If your participation is terminated, unpaid commission may be cancelled if it relates to breach, fraud, abuse, manipulation, ineligible referrals, compliance concerns, or prohibited activity.
34. Assignment, transfer, and sale of business
You may not assign, transfer, sell, license, or otherwise pass on your referral account, Partner status, lifetime commission extension, referral book, commission rights, referral links, or programme benefits to another person or business without Perkstar's prior written approval.
If you sell, merge, restructure, transfer, or close your business, your Partner status and commission rights do not automatically transfer to the buyer, successor, new owner, director, shareholder, employee, contractor, or any connected party.
Perkstar may review any proposed transfer and may approve, reject, pause, or amend the transfer at its discretion.
Perkstar may require identity checks, business checks, tax information, new payout details, a new partner agreement, and confirmation that the new owner or successor can comply with these terms.
Lifetime commission extension is not transferable unless Perkstar confirms this in writing.
35. Disputes
If you believe a referral or commission payment has been missed or calculated incorrectly, you must contact Perkstar within 30 days of the relevant payout period.
Perkstar will review the matter and make a final decision based on its records, payment data, referral tracking, customer history, and programme rules.
36. No guaranteed earnings
Participation in the Referral & Partner Programme does not guarantee any income.
Your commission depends on qualifying referrals, customer payments, customer retention, eligibility, attribution, and compliance with these terms.
37. Independent relationship
You are not an employee, agent, franchisee, joint venture partner, reseller, or legal representative of Perkstar.
You may not enter into contracts, make commitments, offer discounts, issue refunds, accept payments, or make promises on behalf of Perkstar unless Perkstar has agreed this in writing.
38. Governing law
These terms are governed by the laws of England and Wales.
Any disputes will be handled under the courts of England and Wales, unless Perkstar agrees otherwise in writing.