Last Updated: 23/02/2026

Cookie Policy

Introduction

This Cookie Policy ("Policy") explains how and when Perkstar Ltd ("Perkstar," "we," "us," or "our") uses cookies and similar tracking technologies on our website located at https://www.perkstar.co.uk (the "Site"), and how you can manage your cookie preferences.

We use a cookie consent banner on the Site. Strictly necessary cookies are placed automatically, but all other cookies require your active consent before they are set. You can change your preferences at any time through the cookie settings link in the footer of our Site.

What Are Cookies?

Cookies are small text files that are downloaded to your browser when you visit a website. They help websites recognise users and remember their actions and preferences over time. Cookies may originate from the Site itself (first-party cookies) or from third-party services that we use to help operate and improve the Site.

We also use similar technologies such as pixels (also known as web beacons or tracking pixels), which are small pieces of code embedded in web pages or emails that help us measure engagement and understand how our Site is used.

Cookies We Use

We categorise the cookies on our Site into the following groups:

Strictly Necessary Cookies

These cookies are essential for the Site to function and cannot be switched off. They are usually set in response to actions you take such as logging in, setting preferences, or filling in forms. You can set your browser to block these cookies, but some parts of the Site may not work.

Cookie Provider Purpose Duration Session cookie Perkstar Maintains your session while using the Site Session Cookie consent Perkstar Remembers your cookie preferences 12 months CSRF token Perkstar Protects against cross-site request forgery Session

Analytics Cookies

These cookies help us understand how visitors interact with our Site by collecting and reporting information anonymously. They help us improve the Site's performance and user experience. These cookies are only set with your consent.

Cookie Provider Purpose Duration _ga Google Analytics Distinguishes unique users 2 years ga* Google Analytics Maintains session state 2 years _gid Google Analytics Distinguishes unique users 24 hours _gat Google Analytics Throttles request rate 1 minute hjSessionUser* Hotjar Identifies returning visitors 1 year hjSession* Hotjar Tracks current session data 30 minutes _hjAbsoluteSessionInProgress Hotjar Detects first pageview in a session 30 minutes _hjIncludedInPageviewSample Hotjar Determines if user is in pageview tracking sample 2 minutes

Marketing Cookies

These cookies are used to track visitors across the Site and understand the effectiveness of our marketing campaigns. They help us measure conversions and build audiences for future campaigns. These cookies are only set with your consent.

Cookie Provider Purpose Duration _fbp Meta (Facebook) Identifies browsers for ad delivery and measurement 3 months _fbc Meta (Facebook) Stores click identifier from Facebook ad clicks 3 months fr Meta (Facebook) Delivers and measures ad relevance 3 months

Functional Cookies

These cookies enable enhanced functionality and personalisation, such as remembering your preferences or settings. They may be set by us or by third-party providers whose services we use. These cookies are only set with your consent.

Cookie Provider Purpose Duration Intercom cookies Intercom Powers live chat and support widget Up to 1 year Crisp cookies Crisp Powers live chat and support widget Up to 1 year

Note: Functional cookies listed above reflect services we may integrate over time. Only cookies from services actively in use on the Site will be set.

How We Use Cookies

Perkstar uses cookies and similar technologies to:

  • Ensure the Site functions correctly and securely.

  • Recognise when you are logged into your account.

  • Analyse visitor behaviour to understand how the Site is used and improve our services.

  • Measure the effectiveness of our marketing campaigns.

  • Provide customer support through live chat tools.

We do not use cookies to deliver targeted advertising on our Site. Marketing cookies are used solely to measure campaign performance and understand how visitors arrive at our Site.

Third-Party Cookies

Some cookies on our Site are set by third-party services that we use, including Google Analytics, Hotjar, and Meta. These providers may process data in accordance with their own privacy policies:

  • Google Analytics: https://policies.google.com/privacy

  • Hotjar: https://www.hotjar.com/legal/policies/privacy/

  • Meta: https://www.facebook.com/privacy/policy/

Perkstar does not control these third-party cookies. We recommend reviewing the relevant privacy policies for more information on how these providers handle your data.

Managing Your Cookie Preferences

Cookie Consent Banner: When you first visit our Site, you will be presented with a cookie banner that allows you to accept or reject non-essential cookies. You can change your preferences at any time by clicking the cookie settings link in the footer of our Site.

Browser Settings: You can also manage cookies through your browser settings. Note that blocking cookies may affect the functionality of the Site.

  • Chrome: https://support.google.com/chrome/answer/95647

  • Firefox: https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

  • Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

  • Microsoft Edge: https://support.microsoft.com/en-us/topic/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d

Google Analytics Opt-Out: You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout.

Hotjar Opt-Out: You can opt out of Hotjar tracking at https://www.hotjar.com/legal/compliance/opt-out.

For more general information about cookies and how to manage them, visit https://www.aboutcookies.org.

Changes to This Policy

We may update this Policy from time to time. If changes are made, the "Last updated" date at the top will be revised. Continued use of the Site after changes take effect indicates your acceptance of the updated Policy. We encourage you to review this Policy regularly.

Contact Us

If you have questions about our use of cookies, please contact us:

Email: legal@perkstar.co.uk Address: Perkstar Ltd, 86-90 Paul Street, 3rd Floor, London, United Kingdom, EC2A 4NE