Do customers need to download an app?
No. Customers add your branded loyalty card directly to Apple Wallet or Google Wallet using a QR code or link. There is no Perkstar app to download or password to remember. On every plan, customers can also redeem rewards themselves and visit their self-service profile to manage their account, giving your team less to do at the counter.
Do I need specialist hardware or a new till?
No. Use the Perkstar Scanner on any phone or tablet, or add a compatible barcode scanner at the till. Perkstar works alongside your existing setup. Optional NFC Tap to Earn plates let customers collect stamps or points with a tap: two Perkstar plates are available for a £10 one-time fee.
What types of loyalty programme can I create?
Create stamp, points, membership, coupon, gift card and prepaid visit pack programmes. Starter includes stamps and points; Growth and Scale add memberships, coupons, gift cards and prepaid visit packs. Cashback programmes are available on request. Each card can be customised with your branding, rules, rewards and customer sign-up fields.
How quickly can I launch?
Most businesses can create and launch their first card in minutes. Choose your card type, add your branding and rewards, test it, and share your QR code or link. Done-for-you setup is also available.
Can Perkstar help bring customers back automatically?
Yes. Use Wallet messages to keep rewards and offers close at hand. Smart nearby messages on every plan can show an iPhone lock-screen message when a customer with your Apple Wallet card is near your business, using their own reward progress, available reward, birthday treat or gift card balance. Google Wallet uses its own nearby notice. Growth and Scale also include email campaigns and automations, including automated Google review request emails, with 10,000 marketing emails per business account each month. The allowance is shared across campaigns and automations; unused emails do not roll over.
Can I bring over my existing customers?
Yes. Import customers from your existing loyalty programme using a CSV file, so you can bring your established customer relationships with you. They receive a card invitation to confirm and sign up. You can also export your customer data when needed.
Can Perkstar work standalone or connect with my tools?
Both. Use Perkstar independently with the Scanner app, or connect supported POS, ecommerce, payment, booking and automation tools. Availability depends on your plan and the system you use. POS connections on Scale require API access from your provider. If access is private or not enabled, ask your POS representative to provide it so we can assess and arrange the connection.
Can I use Perkstar across multiple locations?
Yes. Add locations, control staff access, use the Scanner at each site, and keep customer activity and reporting together. Every plan includes one location, with additional locations available.
How does Perkstar protect customer data?
Your customer data remains yours and is never sold. Perkstar protects it with encryption, secure account controls, daily backups, audit logs, and tools for consent, export, and anonymisation.
Can businesses outside the UK use Perkstar?
Yes. Perkstar supports businesses worldwide, and all our card types can be used internationally. Your customers can save your digital loyalty cards in Apple Wallet or Google Wallet without downloading a separate app. You can subscribe and pay in GBP, EUR, USD, AUD, CAD or AED, with a choice of monthly or annual billing.
