Set Up Birthday Push Notifications
Set Up Birthday Push Notifications
Celebrate Your Customers' Birthdays with Automated Push Notifications
Push notifications for birthday congratulations allow businesses to engage with customers in a personal and thoughtful way. By setting up automated birthday greetings, you can make your customers feel valued and enhance their loyalty.
Accessing the Push Automation Section
Digital Wallet > Left-Hand Menu > Push
Navigate to the Push Notifications screen by selecting Push from the left-hand menu.
Click on the Push Automation tab at the top of the screen to access automation settings.
Configuring Birthday Congratulations Notifications
Locate the Birthday Congratulations Tile
Scroll through the Push Automation screen to find the Birthday Congratulations tile.
Compose the Birthday Message
In the Message field, enter a personalized birthday wish to be sent to your customers. Ensure the message is warm, engaging, and reflective of your brand tone.
Set the Notification Timing
Use the field labeled Congratulation will be sent [X] days before birthday to specify how many days before the customer’s birthday the notification should be sent.
Review Associated Cards
The Apply to Cards field displays the cards associated with this notification. Ensure the correct cards are selected.
Save the Configuration
Once you’ve entered the birthday message and set the timing, click the Save button to activate the automation.
Best Practices
Personalization: Include the customer’s name in the birthday message for a more personal touch.
Test the Notification: Before finalizing, test the push notification to ensure it appears as intended.
Timely Engagement: Setting the notification 1-3 days before the birthday is often ideal for creating a memorable experience.
Visual Guide Prompt
Video Suggestion: Show how to locate the Birthday Congratulations tile, enter the message, and set the timing.
By automating birthday congratulations, you can strengthen customer relationships and showcase your brand’s attention to detail.
Celebrate Your Customers' Birthdays with Automated Push Notifications
Push notifications for birthday congratulations allow businesses to engage with customers in a personal and thoughtful way. By setting up automated birthday greetings, you can make your customers feel valued and enhance their loyalty.
Accessing the Push Automation Section
Digital Wallet > Left-Hand Menu > Push
Navigate to the Push Notifications screen by selecting Push from the left-hand menu.
Click on the Push Automation tab at the top of the screen to access automation settings.
Configuring Birthday Congratulations Notifications
Locate the Birthday Congratulations Tile
Scroll through the Push Automation screen to find the Birthday Congratulations tile.
Compose the Birthday Message
In the Message field, enter a personalized birthday wish to be sent to your customers. Ensure the message is warm, engaging, and reflective of your brand tone.
Set the Notification Timing
Use the field labeled Congratulation will be sent [X] days before birthday to specify how many days before the customer’s birthday the notification should be sent.
Review Associated Cards
The Apply to Cards field displays the cards associated with this notification. Ensure the correct cards are selected.
Save the Configuration
Once you’ve entered the birthday message and set the timing, click the Save button to activate the automation.
Best Practices
Personalization: Include the customer’s name in the birthday message for a more personal touch.
Test the Notification: Before finalizing, test the push notification to ensure it appears as intended.
Timely Engagement: Setting the notification 1-3 days before the birthday is often ideal for creating a memorable experience.
Visual Guide Prompt
Video Suggestion: Show how to locate the Birthday Congratulations tile, enter the message, and set the timing.
By automating birthday congratulations, you can strengthen customer relationships and showcase your brand’s attention to detail.