Last Updated: 01/11/2024
Privacy Policy
Introduction
This Privacy Policy explains how information about you is collected, used, and disclosed by Theme Cartel LTD. (collectively, “Perkstar,” “we,” or “us”) when you use our website www.perkstar.co.uk (“Website”) and digital loyalty card platform (“Platform”) (together, the “Services”), or when you otherwise interact with us. This Privacy Policy also describes your choices regarding the use, access, and correction of personal information collected through our Services. Please read this Privacy Policy carefully before using our Services.
Perkstar is the data controller in respect of personal information collected via the Website for users based in the European Union (EU). By accessing and using the Services, you acknowledge that you have read and understood the content of this Privacy Policy.
We may update this Privacy Policy from time to time. If changes are made, we will revise the "Last Updated" date at the top of this document and, in some cases, provide additional notice (e.g., via email or a notification on the Website). We encourage you to review this Privacy Policy whenever you access the Services or interact with us to stay informed about our information practices and how you can help protect your privacy.
Information You Provide to Us
We collect and process information you provide directly through the Services, including when you:
Create an account.
Use interactive features of the Services.
Process purchase orders or payments.
Communicate with us via third-party platforms.
Request customer support or otherwise communicate with us.
The types of personal information collected may include:
Name, email address, company name, postal address, and phone number.
Any additional information you provide.
Payment Information: Payment details, such as credit card information, are collected and processed securely by our payment processor, Stripe. Stripe’s Privacy Policy is available at Stripe Privacy Policy.
Information We Collect Automatically
When you access or use the Services, we automatically collect certain information, including:
Log Files:
Browser type, access times, pages viewed, IP address, and referring pages.
Cookies and Tracking Technologies:
We use cookies and similar technologies to collect information. For more details, please review our Cookie Policy.
Information from Other Sources
We may obtain information from other sources, such as:
Logging in via third-party services like Google, which provides us with limited information (e.g., name, email address).
Advertising or user authentication services.
How We Use Information
We may use your information to:
Provide, maintain, and improve the Services.
Process transactions and send related information, including confirmations and invoices.
Respond to your questions and provide customer support.
Communicate with you about updates, offers, promotions, and events related to Perkstar.
Monitor and analyze trends and usage of the Services.
Detect and prevent fraud or unauthorized activities.
Comply with legal obligations.
Notify you about important updates, including changes to this Privacy Policy.
Sharing of Information
We may share your information with:
Service providers and vendors to perform functions on our behalf (e.g., payment processing, analytics).
Compliance with legal obligations such as responding to subpoenas or court orders.
Business transfers in the event of a merger or sale of Perkstar.
Affiliates for the purposes described in this policy.
Aggregated or anonymized information that cannot identify you may also be shared.
Lawful Basis for Processing (EU Users)
For users in the EU, we process personal data based on:
Consent: For example, when you agree to receive marketing communications.
Legal obligation: To comply with applicable laws.
Legitimate interest: Such as providing and improving our Services.
Your Choices
Account Information:
You can update your account information or deactivate your account by contacting us at support@perkstar.co.uk.
Cookies:
Adjust your browser settings to block cookies or visit our Cookie Policy for more details.
Marketing Communications:
Opt-out by clicking the "unsubscribe" link in our emails or contacting us directly.
Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is entirely secure, and we cannot guarantee the security of information shared with us.
Data Retention
We retain personal information for as long as necessary to provide the Services, fulfill legal obligations, or resolve disputes.
Transfer of Information
By using the Services, you consent to the transfer and processing of your information in countries where privacy laws may differ from those in your jurisdiction.
Your Rights (EU Users)
EU users have the following rights regarding their data:
Access: Request a copy of your personal data.
Rectification: Correct inaccuracies in your data.
Erasure: Request deletion of your data.
Objection: Withdraw consent for certain processing activities.
Contact us at support@perkstar.co.uk to exercise your rights.
Contact Us
If you have any questions about this Privacy Policy, please contact:
Theme Cartel LTD.
86-90 Paul Street
3rd Floor
London
United Kingdom
EC2A 4NE
Email: support@perkstar.co.uk