Collecting customer feedback is a vital step to measure satisfaction and improve services. Follow these simple steps to gather feedback through the Perkstar platform.

Steps for Feedback Collection

1. Open the Loyalty Card:

   • Navigate to the loyalty card stored in your Apple Wallet.

2. Access Options:

   • Tap the three-dot icon located at the top-right corner of the card.

   • This action will display a list of available options.

3. View Card Details:

   • Select the option labeled Pass Details.

   • This opens the detailed view of the loyalty card.

4. Initiate Feedback Form:

   • Tap the Leave Your Feedback button.

5. Provide a Rating:

   • On the feedback form, select the number of stars that best represents your experience.

6. Submit Feedback:

   • Once you have rated the service, tap the Send button to submit your feedback.

Why Feedback Matters

• Improve Services: Identify areas that need enhancement.

• Gauge Satisfaction: Understand how well your offerings meet customer expectations.

• Build Loyalty: Show customers that their opinions are valued, increasing their engagement and loyalty.

Regularly collecting and reviewing feedback ensures your business stays aligned with customer needs and fosters lasting relationships.