Tailor Your Communication with Direct Notifications

Accessing Push Notifications

Digital Wallet > Left-Hand Menu > Push

1. Navigate to the Send Push tab within the Push Notifications section.

Setting Up Notifications for an Individual Customer

1. Select a Card

   • From the Card dropdown, choose the card you want to send notifications for. All created cards are populated in this dropdown.

2. Choose a Specific Customer Segment

   • By default, the For All Customers option is selected, but this time, you’ll target an individual customer.

   • Click the Selected Segment button to refine your audience.

3. Define the Condition

   • Use the dropdown to select a specific condition to narrow down to the individual customer. Options include:

     • Current number of uses

     • Unused rewards

     • Number of stamps

4. Set the Operator and Value

   • Choose an operator (e.g., equals, greater than, less than) to define the condition.

   • In the count field, specify the exact value to identify your individual customer.

5. Schedule Your Notification (Optional)

   • To schedule the notification, check the Schedule box.

   • Use the date/time selector to pick when the notification should be sent.

6. Compose Your Message

   • Enter your notification content in the Message text box. Make it personalized and engaging.

   • Add emojis for a customized touch by clicking the emoji icon.

7. Review and Confirm

   • Click Send to open the confirmation popup.

   • Verify the details of your notification and click Send again to finalize.

8. Track Notification History

   • The notification will appear in the History Log for tracking and review.

Visual Guide Prompt

• Video Suggestion: Showcase selecting a card, defining conditions for a single customer, composing the message, and reviewing the notification in the History Log.