Restore a Loyalty Card

Restore a Loyalty Card

If you lose your device or accidentally delete a card, you can restore it easily. Follow these steps

  1. Access the Card Information

    • Navigate to Cards in the left-hand menu.

    • Select the card you want to restore to view its information.

  2. Scan the QR Code

    • Open the camera on your mobile device.

    • Scan the QR code displayed on the card information page.

  3. Fill Out the Card Issuing Form

    • Enter the required details as set during the card creation process. These may include:

      • First Name

      • Last Name

      • Contact Number

      • Email Address

    • Ensure all required fields are complete.

  4. Proceed with Card Restoration

    • If the system identifies the card as lost, the Continue with Card Issue button will appear.

    • Click this button to reveal the Confirmation Code field.

  5. Enter the Confirmation Code

    • Check your contact number for the confirmation code.

    • Enter the code in the provided field and click Continue with Card Issue.

  6. Add the Card

    • Once restored, the card will load in Apple Wallet or Google Wallet.

    • Tap Add in the top-right corner to finalize the process.

Your Perkstar card is now restored and ready for use. For any issues, visit our help center or contact support.

If you lose your device or accidentally delete a card, you can restore it easily. Follow these steps

  1. Access the Card Information

    • Navigate to Cards in the left-hand menu.

    • Select the card you want to restore to view its information.

  2. Scan the QR Code

    • Open the camera on your mobile device.

    • Scan the QR code displayed on the card information page.

  3. Fill Out the Card Issuing Form

    • Enter the required details as set during the card creation process. These may include:

      • First Name

      • Last Name

      • Contact Number

      • Email Address

    • Ensure all required fields are complete.

  4. Proceed with Card Restoration

    • If the system identifies the card as lost, the Continue with Card Issue button will appear.

    • Click this button to reveal the Confirmation Code field.

  5. Enter the Confirmation Code

    • Check your contact number for the confirmation code.

    • Enter the code in the provided field and click Continue with Card Issue.

  6. Add the Card

    • Once restored, the card will load in Apple Wallet or Google Wallet.

    • Tap Add in the top-right corner to finalize the process.

Your Perkstar card is now restored and ready for use. For any issues, visit our help center or contact support.