Overview of Customer Profiles

Overview of Customer Profiles

Learn how to access and manage customer profiles in Perkstar to better understand your audience and optimize engagement.

Viewing Customer Profiles

  1. Access the Customers Screen:

    • Log in to your Perkstar account.

    • Navigate to the left-hand menu and click the Customers icon.

  2. Explore Key Metrics:

    • At the top of the Customers screen, you’ll see four tiles displaying:

      • Total Customers

      • Card Transactions

      • Reviews

      • Overall Feedback Rating

  3. Browse the Customer Grid:

    • Below the metrics, find a detailed grid listing customer information, including:

      • User Name

      • Created Date

      • Birthdate

      • Phone

      • Feedback Rating

      • UTM Source

      • Device

      • Customer Cards

      • Custom Fields

  4. View Individual Profiles:

    • Click on any customer’s name to open their detailed profile.

    • Review their issued cards and activity.

    • Scroll down to find card installation and referral links.

      • Use the Copy button to share referral links with the customer.

Learn how to access and manage customer profiles in Perkstar to better understand your audience and optimize engagement.

Viewing Customer Profiles

  1. Access the Customers Screen:

    • Log in to your Perkstar account.

    • Navigate to the left-hand menu and click the Customers icon.

  2. Explore Key Metrics:

    • At the top of the Customers screen, you’ll see four tiles displaying:

      • Total Customers

      • Card Transactions

      • Reviews

      • Overall Feedback Rating

  3. Browse the Customer Grid:

    • Below the metrics, find a detailed grid listing customer information, including:

      • User Name

      • Created Date

      • Birthdate

      • Phone

      • Feedback Rating

      • UTM Source

      • Device

      • Customer Cards

      • Custom Fields

  4. View Individual Profiles:

    • Click on any customer’s name to open their detailed profile.

    • Review their issued cards and activity.

    • Scroll down to find card installation and referral links.

      • Use the Copy button to share referral links with the customer.