Une tarification simple et transparente
Simple, transparent
prix
7 jours gratuits, aucune carte de crédit requise. Cartes illimitées sur chaque forfait.
Annulez ou changez à tout moment.
7 jours gratuits, aucune carte de crédit requise. Cartes illimitées sur chaque forfait.
Annulez ou changez à tout moment.
Paiement mensuel
Paiement annuel
Starter
£15
£15
/ mois
1 emplacement de l'entreprise sélectionné
Customer self-service portal
Give customers their own account page to view their loyalty card, rewards and activity, update their details and manage communication preferences.
No separate Perkstar app download needed.
Custom sign-up forms & data collection
Add custom fields to your loyalty sign-up form so customers can share the details that matter to your business. Use that information to better understand the people joining your programme.
Push & location-based notifications
Send updates through customers’ Wallet cards and help your business stay visible when they are nearby. Smart nearby messages can highlight a reward ready to use or one more stamp to go.
Smart nearby messages work in Apple Wallet on iPhone. Google Wallet uses its own nearby notice. Display depends on device and notification settings.
Import existing loyalty customers
Bring customers over from your existing loyalty programme. They receive an invitation to confirm their details and add your business’s branded loyalty card to Apple Wallet or Google Wallet.
For migrating existing loyalty members.
Ready-to-print sign-up materials
Get ready-made templates automatically matched to your loyalty card. Print and display them by your till so customers can scan and join your programme.
Print-ready designs are included; physical materials aren’t supplied.
2 Comptes du personnel inclus
Growth
Les plus populaires
£30
£30
/ mois
1 business location selected
All card types included
Choose from stamp, points, membership, coupon, gift card and prepaid visit pack programmes to suit how your business rewards customers.
Create unlimited programmes. Cashback programmes are available on request.
Customer retention automations
Send timely birthday, win-back and reward messages automatically, helping customers return without your team following up by hand.
Available channels and actions depend on the automation.
Promotions & bonus reward campaigns
Run limited-time or recurring offers and give customers extra rewards for qualifying activity. Use campaigns to encourage another visit or promote quieter periods.
Rewards follow the rules and timing you set for the campaign.
Referrals & Google review collection
Encourage customers to refer friends and follow up with automated emails inviting customers to review your business on Google.
Customers choose whether to leave a review and complete it on Google themselves.
E-mail & SMS campaigns
Reach opted-in customers with email campaigns or text messages. Growth and Scale each include 10,000 emails per business account per month: a campaign sent to 500 recipients uses 500 emails.
The allowance is shared with email automations and does not roll over. SMS credits cost extra.
Advanced customer analytics
See how customers use your loyalty programme, including visits, repeat visits and reward redemptions. Spot engagement trends and use them to decide where to focus your next offer.
Reports reflect the activity recorded in Perkstar.
Advanced card builder & reward rules
Give your card a more distinctive, on-brand design with your own icons or images for individual stamp positions, custom final-stamp artwork and transparency controls. Fine-tune programme rules to suit how your business rewards customers.
Available settings depend on the card type.
5 Comptes du personnel inclus
Scale
£75
£75
/ mois
1 emplacement de l'entreprise sélectionné
Advanced automations
Build your own customer journeys using supported triggers, conditions, delays and actions, instead of starting only from a ready-made journey.
Included on Scale. Available actions depend on the programme and messaging channel.
AI-powered business insights
Connect Perkstar to Claude or ChatGPT to ask questions about your business information and gain useful insights into your loyalty programme.
Currently requires connecting your own Claude or ChatGPT account. Any AI subscription costs are separate.
Supported POS integrations
Connect Perkstar to a supported till system, so loyalty can work alongside the tools you already use. We’ll review compatibility and setup with you.
Your POS provider must give you API access. If access is restricted, ask your POS representative to enable it before setup.
Developer API & Webhooks
Let your developer connect your own systems to Perkstar and receive supported event updates automatically, so the tools you use can work together.
Included on Scale. Your developer needs to build and maintain the connection.
Printable loyalty cards & key tags
Generate QR codes for your own printed loyalty cards or key rings, giving customers a physical option that staff can scan when they visit.
QR codes are provided at no extra charge. You arrange and pay for printing.
10 Comptes du personnel inclus
Paiement mensuel
Paiement annuel
Starter
£15
£15
/ mois
1 emplacement de l'entreprise sélectionné
Customer self-service portal
Give customers their own account page to view their loyalty card, rewards and activity, update their details and manage communication preferences.
No separate Perkstar app download needed.
Custom sign-up forms & data collection
Add custom fields to your loyalty sign-up form so customers can share the details that matter to your business. Use that information to better understand the people joining your programme.
Push & location-based notifications
Send updates through customers’ Wallet cards and help your business stay visible when they are nearby. Smart nearby messages can highlight a reward ready to use or one more stamp to go.
Smart nearby messages work in Apple Wallet on iPhone. Google Wallet uses its own nearby notice. Display depends on device and notification settings.
Import existing loyalty customers
Bring customers over from your existing loyalty programme. They receive an invitation to confirm their details and add your business’s branded loyalty card to Apple Wallet or Google Wallet.
For migrating existing loyalty members.
Ready-to-print sign-up materials
Get ready-made templates automatically matched to your loyalty card. Print and display them by your till so customers can scan and join your programme.
Print-ready designs are included; physical materials aren’t supplied.
2 Comptes du personnel inclus
Growth
Les plus populaires
£30
£30
/ mois
1 business location selected
All card types included
Choose from stamp, points, membership, coupon, gift card and prepaid visit pack programmes to suit how your business rewards customers.
Create unlimited programmes. Cashback programmes are available on request.
Customer retention automations
Send timely birthday, win-back and reward messages automatically, helping customers return without your team following up by hand.
Available channels and actions depend on the automation.
Promotions & bonus reward campaigns
Run limited-time or recurring offers and give customers extra rewards for qualifying activity. Use campaigns to encourage another visit or promote quieter periods.
Rewards follow the rules and timing you set for the campaign.
Referrals & Google review collection
Encourage customers to refer friends and follow up with automated emails inviting customers to review your business on Google.
Customers choose whether to leave a review and complete it on Google themselves.
E-mail & SMS campaigns
Reach opted-in customers with email campaigns or text messages. Growth and Scale each include 10,000 emails per business account per month: a campaign sent to 500 recipients uses 500 emails.
The allowance is shared with email automations and does not roll over. SMS credits cost extra.
Advanced customer analytics
See how customers use your loyalty programme, including visits, repeat visits and reward redemptions. Spot engagement trends and use them to decide where to focus your next offer.
Reports reflect the activity recorded in Perkstar.
Advanced card builder & reward rules
Give your card a more distinctive, on-brand design with your own icons or images for individual stamp positions, custom final-stamp artwork and transparency controls. Fine-tune programme rules to suit how your business rewards customers.
Available settings depend on the card type.
5 Comptes du personnel inclus
Scale
£75
£75
/ mois
1 emplacement de l'entreprise sélectionné
Advanced automations
Build your own customer journeys using supported triggers, conditions, delays and actions, instead of starting only from a ready-made journey.
Included on Scale. Available actions depend on the programme and messaging channel.
AI-powered business insights
Connect Perkstar to Claude or ChatGPT to ask questions about your business information and gain useful insights into your loyalty programme.
Currently requires connecting your own Claude or ChatGPT account. Any AI subscription costs are separate.
Supported POS integrations
Connect Perkstar to a supported till system, so loyalty can work alongside the tools you already use. We’ll review compatibility and setup with you.
Your POS provider must give you API access. If access is restricted, ask your POS representative to enable it before setup.
Developer API & Webhooks
Let your developer connect your own systems to Perkstar and receive supported event updates automatically, so the tools you use can work together.
Included on Scale. Your developer needs to build and maintain the connection.
Printable loyalty cards & key tags
Generate QR codes for your own printed loyalty cards or key rings, giving customers a physical option that staff can scan when they visit.
QR codes are provided at no extra charge. You arrange and pay for printing.
10 Comptes du personnel inclus
Comparez les forfaits
Choisissez un forfait adapté à votre entreprise. Chaque package est flexible, transparent et conçu pour vous aider à attirer, récompenser et fidéliser davantage de clients.
Plans, capacity and flexibility
Starter
Growth
Scale
✓
✓
✓
No
No
No
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Loyalty card types
The number of card types you can create yourself, not the number of programmes you can run. Starter includes stamps and points; Growth and Scale also include memberships, coupons, gift cards and prepaid visit packs.
Create unlimited programmes using the types included in your plan.
2
6
6
1
1
1
Additional locations
Your plan includes one business location. Add more locations as your business grows, with a separate charge for each additional location.
Use the location selector above to see your plan total.
£10/month or £120/year each
£10/month or £120/year each
£10/month or £120/year each
10 total
10 total
10 total
2 per location
5 per location
10 per location
✓
✓
✓
Checkout and billing in GBP, EUR, USD, AUD, CAD and AED
Choose from six currencies when subscribing to Perkstar, so your business can pay in the currency that suits it.
Plan prices are set for each currency, not calculated using a live exchange rate.
✓
✓
✓
Any time
Any time
Any time
✓
✓
✓
Import existing loyalty customers
Bring customers over from your existing loyalty programme. They receive an invitation to confirm their details and add your business’s branded loyalty card to Apple Wallet or Google Wallet.
For migrating existing loyalty members.
✓
✓
✓
Wallet and customer experience
Starter
Growth
Scale
✓
✓
✓
✓
✓
✓
Customer self-redemption in Apple and Google Wallet
Customers open redemption from their Wallet card, slide to confirm, then show the confirmation to your staff. It lets them redeem a reward without staff needing to scan their phone.
Customers should confirm redemption when they are ready to use the reward.
✓
✓
✓
No
No
No
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
Customer self-service portal
Give customers their own account page to view their card, rewards and activity, update their details and manage communication preferences. Supported membership controls appear where relevant.
No separate Perkstar app download needed.
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
Worldwide use across all card types
Perkstar is for businesses around the world, not just the UK. The card types included in your plan can be used by your customers internationally.
Customers need a compatible device and access to the relevant Wallet service.
✓
✓
✓
Loyalty and revenue programmes
Starter
Growth
Scale
✓
✓
✓
✓
✓
✓
—
✓
✓
—
✓
✓
Pause and resume memberships
Give members a break without cancelling their subscription. You can manage pauses and choose whether members can request them from their account page.
For Stripe-backed recurring memberships. Pauses use whole billing periods and begin after the paid-through period.
—
✓
✓
Roll over unused membership benefits
Let unused membership benefits carry into the next allowance period instead of disappearing at reset. Choose which recurring benefits roll over and set a maximum banked balance.
Applies to benefits with a recurring, finite allowance.
—
✓
✓
—
✓
✓
—
✓
✓
Gift cards
Offer a digital gift card with a monetary balance that customers can keep in their Wallet and spend with your business.
Customer payments processed through Perkstar are subject to the payment fees shown below.
—
✓
✓
Prepaid visit packs (Multipass)
Sell a bundle of visits or uses upfront, such as a five-visit pack. Customers keep the pass in their Wallet and use their remaining allowance over time.
A prepaid pack, rather than a recurring membership.
—
✓
✓
Cashback programmes
Offer a cashback-style loyalty programme that awards value based on customer spending.
Not enabled by default. Contact Perkstar to confirm availability and arrange activation for your account.
—
✓
✓
Welcome rewards
Give new members a reason to start using their card with a reward when they join your loyalty programme.
You choose the welcome reward in your programme settings.
✓
✓
✓
—
✓
✓
Special-occasion rewards
Give customers another reason to visit with rewards for public holidays and celebrations, such as Christmas, New Year, Mother’s Day and Father’s Day. You can also add your own special occasions.
—
✓
✓
Visit challenges
Give customers a target number of visits to complete within a set period, with a reward for reaching the goal. A useful way to encourage another visit sooner.
—
✓
✓
Multiple reward milestones
Reward progress at more than one stage of a programme, so customers have smaller goals to work towards as well as the final reward.
✓
✓
✓
—
✓
✓
✓
✓
✓
✓
✓
✓
—
✓
✓
—
✓
✓
Reward referrals after a genuine visit or purchase
Tie referral rewards to a qualifying visit or purchase, rather than awarding them for a sign-up alone. This helps connect the reward to a new customer's actual activity.
Rewards follow your programme's qualifying-action rules.
—
✓
✓
Private-feedback rewards
Thank customers for sharing private feedback with your business, helping you learn from their experience.
The reward is for private feedback, not for posting a Google review or giving a positive rating.
—
✓
✓
—
✓
✓
Perkstar fee on customer payments processed through Perkstar
This fee applies to customer payments handled through Perkstar, such as paid memberships, gift cards and prepaid packs. Free loyalty activity, including earning stamps or points, does not incur this payment fee.
Stripe's payment-processing fees apply separately.
—
1%
0.5%
Campaigns, messaging and automation
Starter
Growth
Scale
Manual wallet push notifications
Send a message to customers through their Wallet card to share news, remind them about rewards or bring attention to an offer.
Wallet push is separate from email and SMS. Display depends on the customer's device and notification settings.
Unlimited
Unlimited
Unlimited
✓
✓
✓
✓
✓
✓
✓
✓
✓
Personalised message fields
Insert supported customer or card details into a message, so each recipient sees wording relevant to them without you writing every message individually.
Available fields depend on the card type and the information collected.
✓
✓
✓
✓
✓
✓
—
✓
✓
✓
✓
✓
Location-based Wallet messages
Set a nearby message for your Wallet card so customers can be reminded about your business when they are close to a configured location.
Apple and Google Wallet handle nearby notices differently; visibility depends on device and location settings.
✓
✓
✓
Smart nearby messages (Apple Wallet)
Show a relevant lock-screen message when an Apple Wallet customer is nearby — such as a ready-to-use reward, a birthday treat, a gift-card balance or one more stamp to go. Use our wording or write your own, with your usual message as the fallback.
Apple Wallet on iPhone only. Google Wallet uses its own nearby notice.
✓
✓
✓
✓
✓
✓
Editable, ready-made automated journeys
Start with a ready-made customer journey and adapt it to your business. Set up the messages and timing once, then let the journey respond when customers qualify.
Growth and Scale include ready-made journeys; the custom automation builder is on Scale.
—
✓
✓
—
✓
✓
—
✓
✓
—
✓
✓
Delays, cooldowns and card-aware rules
Control when an automation runs, how long it waits and how soon a customer can receive it again. Card-aware rules keep actions relevant to the customer's programme.
—
✓
✓
Custom automation builder
Create your own journeys using the supported triggers, conditions, delays and actions, instead of starting only from a ready-made journey.
Included on Scale. Available actions depend on the programme and messaging channel.
—
—
✓
Email campaigns
Send email campaigns to customers who have opted in. Growth and Scale each include 10,000 emails per month: a campaign sent to 500 recipients uses 500 emails, not one.
Unused monthly emails do not roll over. Email campaigns are not included on Starter.
—
10,000 emails/month
10,000 emails/month
Email automations
Send emails automatically when customers meet a supported trigger or condition, instead of manually sending each message. Useful for timely follow-ups as part of a customer journey.
Included on Growth and Scale.
—
✓
✓
SMS campaigns
Reach eligible customers by text message using pay-as-you-go SMS credits. SMS is a separate channel from Wallet push and email.
SMS costs are additional to your plan subscription.
Pay as you go
Pay as you go
Pay as you go
✓
✓
✓
Limited-time and recurring promotions
Run an offer for a set window or schedule it to repeat, giving customers a reason to return at the times that matter to your business.
—
✓
✓
Growth and Scale include 10,000 marketing emails per business account each month, shared across email campaigns and automations. Each email sent to one recipient counts towards the allowance. Unused emails do not roll over.
CRM, segmentation and reputation
Starter
Growth
Scale
Built-in customer CRM
Keep customer details and loyalty activity together in Perkstar, so your team can understand each customer without switching between separate records.
Your team's customer view is separate from the customer's self-service account page.
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
Automatic customer groups
See which customers are new, visit regularly or may need a reason to return. Perkstar groups them as Champions, Regulars, New, Slipping, At Risk and Lost, so you can focus on the right people.
Groups update from recorded customer activity.
✓
✓
✓
Saved filters and reusable campaign segments
Save an audience definition and reuse it for future campaigns, instead of rebuilding the same customer filters each time.
For example, target customers with a reward waiting or people who have not visited recently.
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
Star ratings and written feedback
Collect a rating and comments directly from customers so you can understand what went well and where their experience could improve.
Feedback is stored in Perkstar; it is not automatically posted as a public Google review.
—
✓
✓
—
✓
✓
Google review handoff after any feedback rating
Give customers the option to continue to Google and leave a public review after sharing feedback, whatever rating they selected.
Customers complete the review on Google themselves. A Perkstar rating is not automatically published there.
—
✓
✓
Automated Google review request emails
Follow up with an automated email inviting customers to review your business on Google, without your team sending each request by hand.
Customers choose whether to leave a review; sending a request does not guarantee one.
—
✓
✓
—
✓
✓
Programme Protection unusual-activity monitoring
Flag unusual loyalty activity for your team to investigate, including patterns that may suggest excessive earning or misuse of referrals.
Flags are signals to review, not proof of misuse.
—
✓
✓
Activity reviews and account freeze controls
Review the activity behind a risk flag before deciding what to do. Your team can use account freeze controls when further investigation is needed.
Your team stays in control of the decision.
—
✓
✓
Reporting, analytics and ROI
Starter
Growth
Scale
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
—
✓
✓
—
✓
✓
Loyalty-attributed revenue and net revenue
See spending linked to recorded loyalty activity. Net revenue subtracts recorded reward redemption costs from that attributed revenue, helping you see more than member counts and visits.
These are loyalty metrics, not your business's total revenue or accounting profit.
—
✓
✓
—
✓
✓
Reward cost, redemption rate and outstanding liability
Understand reward take-up and the cost of rewards still waiting to be used. Outstanding liability estimates the cost of unredeemed rewards using the reward costs you configure.
Cost-based figures depend on the reward-cost information you enter.
—
✓
✓
Customer retention analysis
Compare groups of customers who joined at different times and see how their return behaviour changes. This helps you spot where customers stay engaged or begin to drop away.
Based on recorded customer activity.
—
✓
✓
—
✓
✓
—
✓
✓
—
✓
✓
—
✓
✓
—
✓
✓
Read-only AI business assistant
Ask questions about your business data and get help exploring customers, programmes and performance in plain language.
Read-only: it does not change customer records or run campaigns for you. Check important conclusions against the underlying data.
—
—
✓
—
—
✓
Design, branding and launch
Starter
Growth
Scale
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
Custom artwork and shapes for each stamp
Give individual stamp positions their own artwork and shapes, creating a more distinctive card than one repeated stamp design.
—
✓
✓
—
✓
✓
✓
✓
✓
✓
✓
✓
Customisable print-ready poster and counter-sign builder
Create branded posters and counter signs to promote your loyalty programme in store, then download the finished design for printing.
The builder provides digital artwork; physical printing is not included.
✓
✓
✓
✓
✓
✓
✓
✓
✓
Done-for-you design and setup service
Send us your loyalty rules, images and logo, and we’ll create your card for you—so you don’t have to build it yourself.
Optional £59 add-on. You supply the rules and brand assets; self-service setup remains included in every plan.
£59 add-on
£59 add-on
£59 add-on
Scanner and in-store operations
Starter
Growth
Scale
Installable scanner for phone or tablet
Use a compatible phone or tablet as your staff scanner to manage loyalty activity at the counter, without needing a dedicated scanning device.
This is a staff tool; customers do not need to install the scanner.
✓
✓
✓
✓
✓
✓
Compatible barcode scanners
Connect a supported barcode scanner to speed up scanning at the counter. HID scanners send the scanned code to the device like keyboard input.
Hardware compatibility varies. Confirm your scanner model before buying.
✓
✓
✓
Physical key tags
Offer a physical loyalty key tag for customers who prefer something they can carry and scan at the counter.
Available on request for Growth and Scale. Contact us for options and pricing.
—
On request
On request
✓
✓
✓
Retry interrupted scanner actions
If the connection drops after you’ve loaded a customer’s card, supported scanner actions can queue and retry when you reconnect.
An internet connection is required to look up a customer or card. Check sync status before treating queued actions as completed; not every action is available offline.
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
QR and NFC self-service
Let customers start a supported self-service action by scanning a QR code or tapping an NFC point, with controls governing how that action can be used.
Perkstar NFC plates are a separate add-on.
✓
✓
✓
NFC Tap to Earn with two Perkstar NFC plates (£10 one-time)
Customers tap a Perkstar NFC plate with a compatible phone to collect points or stamps on their card, giving you a tap-to-earn option at the counter.
Optional add-on for every plan: £10 one-time for two Perkstar NFC plates.
Add-on
Add-on
Add-on
Integrations and developer tools
Starter
Growth
Scale
✓
✓
✓
—
✓
✓
—
✓
✓
Supported POS and ecommerce integrations
Connect Perkstar to a supported till or ecommerce system, so loyalty can work alongside the tools you already use. We’ll review compatibility and setup with you.
Available on Scale for supported systems. Your provider must give you API access; if access is private or restricted, ask your POS representative to enable it before setup.
—
—
✓
—
—
✓
Developer API access and keys
Give your developer authenticated access to supported Perkstar functions, so they can connect your own systems using the API.
Included on Scale. Building and maintaining your integration requires development work.
—
—
✓
—
—
✓
Signed webhooks and delivery history
Send supported Perkstar event notifications to your system automatically. Your developer can verify the signature and inspect delivery history when troubleshooting.
Requires an endpoint configured by your developer.
—
—
✓
API integration and development support
Get help planning and troubleshooting a connection to the Perkstar API, so your developer can understand the available endpoints and integration approach.
Discuss your requirements with us to confirm the scope of support.
—
—
✓
Team, privacy and security
Starter
Growth
Scale
✓
✓
✓
✓
✓
✓
Staff access permissions
Choose which parts of Perkstar each team member can access, including customer information, campaigns, billing and exports.
Give each team member access to the tools and customer information they need for their role.
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
Marketing consent and preference history
Keep a record of customers' marketing choices and preference changes, helping your team understand which communications they have agreed to receive.
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
Comparez les forfaits
Choisissez un forfait adapté à votre entreprise. Chaque package est flexible, transparent et conçu pour vous aider à attirer, récompenser et fidéliser davantage de clients.
Plans, capacity and flexibility
✓
No
Unlimited
Unlimited
Loyalty card types
The number of card types you can create yourself, not the number of programmes you can run. Starter includes stamps and points; Growth and Scale also include memberships, coupons, gift cards and prepaid visit packs.
Create unlimited programmes using the types included in your plan.
6
1
Additional locations
Your plan includes one business location. Add more locations as your business grows, with a separate charge for each additional location.
Use the location selector above to see your plan total.
£10/month or £120/year each
10 total
10 per location
✓
Checkout and billing in GBP, EUR, USD, AUD, CAD and AED
Choose from six currencies when subscribing to Perkstar, so your business can pay in the currency that suits it.
Plan prices are set for each currency, not calculated using a live exchange rate.
✓
Any time
✓
Import existing loyalty customers
Bring customers over from your existing loyalty programme. They receive an invitation to confirm their details and add your business’s branded loyalty card to Apple Wallet or Google Wallet.
For migrating existing loyalty members.
✓
Wallet and customer experience
✓
✓
Customer self-redemption in Apple and Google Wallet
Customers open redemption from their Wallet card, slide to confirm, then show the confirmation to your staff. It lets them redeem a reward without staff needing to scan their phone.
Customers should confirm redemption when they are ready to use the reward.
✓
No
✓
✓
✓
✓
Customer self-service portal
Give customers their own account page to view their card, rewards and activity, update their details and manage communication preferences. Supported membership controls appear where relevant.
No separate Perkstar app download needed.
✓
✓
✓
✓
Worldwide use across all card types
Perkstar is for businesses around the world, not just the UK. The card types included in your plan can be used by your customers internationally.
Customers need a compatible device and access to the relevant Wallet service.
✓
Loyalty and revenue programmes
✓
✓
✓
✓
Pause and resume memberships
Give members a break without cancelling their subscription. You can manage pauses and choose whether members can request them from their account page.
For Stripe-backed recurring memberships. Pauses use whole billing periods and begin after the paid-through period.
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Roll over unused membership benefits
Let unused membership benefits carry into the next allowance period instead of disappearing at reset. Choose which recurring benefits roll over and set a maximum banked balance.
Applies to benefits with a recurring, finite allowance.
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Gift cards
Offer a digital gift card with a monetary balance that customers can keep in their Wallet and spend with your business.
Customer payments processed through Perkstar are subject to the payment fees shown below.
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Prepaid visit packs (Multipass)
Sell a bundle of visits or uses upfront, such as a five-visit pack. Customers keep the pass in their Wallet and use their remaining allowance over time.
A prepaid pack, rather than a recurring membership.
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Cashback programmes
Offer a cashback-style loyalty programme that awards value based on customer spending.
Not enabled by default. Contact Perkstar to confirm availability and arrange activation for your account.
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Welcome rewards
Give new members a reason to start using their card with a reward when they join your loyalty programme.
You choose the welcome reward in your programme settings.
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Special-occasion rewards
Give customers another reason to visit with rewards for public holidays and celebrations, such as Christmas, New Year, Mother’s Day and Father’s Day. You can also add your own special occasions.
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Visit challenges
Give customers a target number of visits to complete within a set period, with a reward for reaching the goal. A useful way to encourage another visit sooner.
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Multiple reward milestones
Reward progress at more than one stage of a programme, so customers have smaller goals to work towards as well as the final reward.
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Reward referrals after a genuine visit or purchase
Tie referral rewards to a qualifying visit or purchase, rather than awarding them for a sign-up alone. This helps connect the reward to a new customer's actual activity.
Rewards follow your programme's qualifying-action rules.
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Private-feedback rewards
Thank customers for sharing private feedback with your business, helping you learn from their experience.
The reward is for private feedback, not for posting a Google review or giving a positive rating.
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Perkstar fee on customer payments processed through Perkstar
This fee applies to customer payments handled through Perkstar, such as paid memberships, gift cards and prepaid packs. Free loyalty activity, including earning stamps or points, does not incur this payment fee.
Stripe's payment-processing fees apply separately.
0.5%
Campaigns, messaging and automation
Manual wallet push notifications
Send a message to customers through their Wallet card to share news, remind them about rewards or bring attention to an offer.
Wallet push is separate from email and SMS. Display depends on the customer's device and notification settings.
Unlimited
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Personalised message fields
Insert supported customer or card details into a message, so each recipient sees wording relevant to them without you writing every message individually.
Available fields depend on the card type and the information collected.
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Location-based Wallet messages
Set a nearby message for your Wallet card so customers can be reminded about your business when they are close to a configured location.
Apple and Google Wallet handle nearby notices differently; visibility depends on device and location settings.
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Smart nearby messages (Apple Wallet)
Show a relevant lock-screen message when an Apple Wallet customer is nearby — such as a ready-to-use reward, a birthday treat, a gift-card balance or one more stamp to go. Use our wording or write your own, with your usual message as the fallback.
Apple Wallet on iPhone only. Google Wallet uses its own nearby notice.
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Editable, ready-made automated journeys
Start with a ready-made customer journey and adapt it to your business. Set up the messages and timing once, then let the journey respond when customers qualify.
Growth and Scale include ready-made journeys; the custom automation builder is on Scale.
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Delays, cooldowns and card-aware rules
Control when an automation runs, how long it waits and how soon a customer can receive it again. Card-aware rules keep actions relevant to the customer's programme.
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Custom automation builder
Create your own journeys using the supported triggers, conditions, delays and actions, instead of starting only from a ready-made journey.
Included on Scale. Available actions depend on the programme and messaging channel.
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Email campaigns
Send email campaigns to customers who have opted in. Growth and Scale each include 10,000 emails per month: a campaign sent to 500 recipients uses 500 emails, not one.
Unused monthly emails do not roll over. Email campaigns are not included on Starter.
10,000 emails/month
Email automations
Send emails automatically when customers meet a supported trigger or condition, instead of manually sending each message. Useful for timely follow-ups as part of a customer journey.
Included on Growth and Scale.
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SMS campaigns
Reach eligible customers by text message using pay-as-you-go SMS credits. SMS is a separate channel from Wallet push and email.
SMS costs are additional to your plan subscription.
Pay as you go
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Limited-time and recurring promotions
Run an offer for a set window or schedule it to repeat, giving customers a reason to return at the times that matter to your business.
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Growth and Scale include 10,000 marketing emails per business account each month, shared across email campaigns and automations. Each email sent to one recipient counts towards the allowance. Unused emails do not roll over.
CRM, segmentation and reputation
Built-in customer CRM
Keep customer details and loyalty activity together in Perkstar, so your team can understand each customer without switching between separate records.
Your team's customer view is separate from the customer's self-service account page.
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Automatic customer groups
See which customers are new, visit regularly or may need a reason to return. Perkstar groups them as Champions, Regulars, New, Slipping, At Risk and Lost, so you can focus on the right people.
Groups update from recorded customer activity.
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Saved filters and reusable campaign segments
Save an audience definition and reuse it for future campaigns, instead of rebuilding the same customer filters each time.
For example, target customers with a reward waiting or people who have not visited recently.
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Star ratings and written feedback
Collect a rating and comments directly from customers so you can understand what went well and where their experience could improve.
Feedback is stored in Perkstar; it is not automatically posted as a public Google review.
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Google review handoff after any feedback rating
Give customers the option to continue to Google and leave a public review after sharing feedback, whatever rating they selected.
Customers complete the review on Google themselves. A Perkstar rating is not automatically published there.
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Automated Google review request emails
Follow up with an automated email inviting customers to review your business on Google, without your team sending each request by hand.
Customers choose whether to leave a review; sending a request does not guarantee one.
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Programme Protection unusual-activity monitoring
Flag unusual loyalty activity for your team to investigate, including patterns that may suggest excessive earning or misuse of referrals.
Flags are signals to review, not proof of misuse.
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Activity reviews and account freeze controls
Review the activity behind a risk flag before deciding what to do. Your team can use account freeze controls when further investigation is needed.
Your team stays in control of the decision.
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Reporting, analytics and ROI
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Loyalty-attributed revenue and net revenue
See spending linked to recorded loyalty activity. Net revenue subtracts recorded reward redemption costs from that attributed revenue, helping you see more than member counts and visits.
These are loyalty metrics, not your business's total revenue or accounting profit.
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Reward cost, redemption rate and outstanding liability
Understand reward take-up and the cost of rewards still waiting to be used. Outstanding liability estimates the cost of unredeemed rewards using the reward costs you configure.
Cost-based figures depend on the reward-cost information you enter.
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Customer retention analysis
Compare groups of customers who joined at different times and see how their return behaviour changes. This helps you spot where customers stay engaged or begin to drop away.
Based on recorded customer activity.
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Read-only AI business assistant
Ask questions about your business data and get help exploring customers, programmes and performance in plain language.
Read-only: it does not change customer records or run campaigns for you. Check important conclusions against the underlying data.
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Design, branding and launch
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Custom artwork and shapes for each stamp
Give individual stamp positions their own artwork and shapes, creating a more distinctive card than one repeated stamp design.
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Customisable print-ready poster and counter-sign builder
Create branded posters and counter signs to promote your loyalty programme in store, then download the finished design for printing.
The builder provides digital artwork; physical printing is not included.
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Done-for-you design and setup service
Send us your loyalty rules, images and logo, and we’ll create your card for you—so you don’t have to build it yourself.
Optional £59 add-on. You supply the rules and brand assets; self-service setup remains included in every plan.
£59 add-on
Scanner and in-store operations
Installable scanner for phone or tablet
Use a compatible phone or tablet as your staff scanner to manage loyalty activity at the counter, without needing a dedicated scanning device.
This is a staff tool; customers do not need to install the scanner.
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Compatible barcode scanners
Connect a supported barcode scanner to speed up scanning at the counter. HID scanners send the scanned code to the device like keyboard input.
Hardware compatibility varies. Confirm your scanner model before buying.
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Physical key tags
Offer a physical loyalty key tag for customers who prefer something they can carry and scan at the counter.
Available on request for Growth and Scale. Contact us for options and pricing.
On request
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Retry interrupted scanner actions
If the connection drops after you’ve loaded a customer’s card, supported scanner actions can queue and retry when you reconnect.
An internet connection is required to look up a customer or card. Check sync status before treating queued actions as completed; not every action is available offline.
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QR and NFC self-service
Let customers start a supported self-service action by scanning a QR code or tapping an NFC point, with controls governing how that action can be used.
Perkstar NFC plates are a separate add-on.
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NFC Tap to Earn with two Perkstar NFC plates (£10 one-time)
Customers tap a Perkstar NFC plate with a compatible phone to collect points or stamps on their card, giving you a tap-to-earn option at the counter.
Optional add-on for every plan: £10 one-time for two Perkstar NFC plates.
Add-on
Integrations and developer tools
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Supported POS and ecommerce integrations
Connect Perkstar to a supported till or ecommerce system, so loyalty can work alongside the tools you already use. We’ll review compatibility and setup with you.
Available on Scale for supported systems. Your provider must give you API access; if access is private or restricted, ask your POS representative to enable it before setup.
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Developer API access and keys
Give your developer authenticated access to supported Perkstar functions, so they can connect your own systems using the API.
Included on Scale. Building and maintaining your integration requires development work.
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Signed webhooks and delivery history
Send supported Perkstar event notifications to your system automatically. Your developer can verify the signature and inspect delivery history when troubleshooting.
Requires an endpoint configured by your developer.
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API integration and development support
Get help planning and troubleshooting a connection to the Perkstar API, so your developer can understand the available endpoints and integration approach.
Discuss your requirements with us to confirm the scope of support.
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Team, privacy and security
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Staff access permissions
Choose which parts of Perkstar each team member can access, including customer information, campaigns, billing and exports.
Give each team member access to the tools and customer information they need for their role.
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Marketing consent and preference history
Keep a record of customers' marketing choices and preference changes, helping your team understand which communications they have agreed to receive.
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Foire aux questions
Le démarrage de Perkstar est-il vraiment gratuit ?
Oui. Vous pouvez utiliser Perkstar gratuitement jusqu'à ce que vous atteigniez 25 membres fidélité. Cela signifie que vous pouvez concevoir, lancer et tester vos cartes numériques sans payer un centime.
Do I need specialist hardware or a new till?
No. You can run Perkstar from a phone, tablet or compatible barcode scanner. Supported POS and ecommerce integrations are available on Scale when you want to connect more of your operation.
Ai-je besoin de matériel ou d'applications pour utiliser Perkstar ?
Aucun matériel ni téléchargement requis. Les clients ajoutent vos cartes numériques directement sur Apple Wallet ou Google Wallet, et vous pouvez tout gérer depuis n'importe quel appareil.
Puis-je changer de forfait à tout moment ?
Absolument. Vous pouvez mettre à niveau, rétrograder ou annuler votre forfait à tout moment, sans contrat à long terme ni frais d'installation.
Puis-je changer de forfait à tout moment ?
Absolument. Vous pouvez mettre à niveau, rétrograder ou annuler votre forfait à tout moment, sans contrat à long terme ni frais d'installation.
Qu’est-ce qui est inclus dans chaque plan ?
Chaque plan comprend les 8 types de cartes de fidélisation, des notifications mobiles illimitées, des outils CRM, des analyses et une prise en charge Apple et Google Wallet. Vous obtenez tout ce dont vous avez besoin pour attirer et fidéliser les clients.
En quoi la Perkstar est-elle différente des cartes perforées en papier ?
Perkstar automatise la fidélisation. Fini les cartes perdues ou les tampons manuels. Chaque visite, récompense ou coupon est suivi numériquement, ce qui vous fait gagner du temps et augmente les visites répétées.
Puis-je gérer plusieurs programmes de fidélisation à la fois ?
Oui. Vous pouvez lancer plusieurs campagnes de fidélité en même temps, des cartes perforées aux adhésions ou coupons, le tout géré sous un seul compte.
Offrez-vous une assistance si j'ai besoin d'aide pour la configuration ?
Oui. Vous bénéficierez d'une assistance à l'intégration gratuite, d'un chat en direct et d'une assistance WhatsApp. Notre assistance basée sur l'IA est également disponible 24h/24 et 7j/7 pour vous guider étape par étape.
Offrez-vous une assistance si j'ai besoin d'aide pour la configuration ?
Oui. Vous bénéficierez d'une assistance à l'intégration gratuite, d'un chat en direct et d'une assistance WhatsApp. Notre assistance basée sur l'IA est également disponible 24h/24 et 7j/7 pour vous guider étape par étape.
Transformez vos clients en habitués
Créez des cartes de fidélisation numériques que les clients utilisent réellement et donnez-leur plus de raisons de visiter, de dépenser et de revenir.
Transformez vos clients en habitués
Créez des cartes de fidélisation numériques que les clients utilisent réellement et donnez-leur plus de raisons de visiter, de dépenser et de revenir.
Foire aux questions
Le démarrage de Perkstar est-il vraiment gratuit ?
Que se passe-t-il une fois que j'ai atteint 50 membres ?
Ai-je besoin de matériel ou d'applications pour utiliser Perkstar ?
Puis-je changer de forfait à tout moment ?
Qu’est-ce qui est inclus dans chaque plan ?
En quoi la Perkstar est-elle différente des cartes perforées en papier ?
Puis-je gérer plusieurs programmes de fidélisation à la fois ?
Offrez-vous une assistance si j'ai besoin d'aide pour la configuration ?
Offrez-vous une assistance si j'ai besoin d'aide pour la configuration ?
Offrez-vous une assistance si j'ai besoin d'aide pour la configuration ?